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Terms & Conditions

•The above rates quoted are inclusive of Complimentary Breakfast for maximum of 1 person for Superior Single room and 2 persons for Superior Twin or Deluxe Queen room.
•All rates are quoted nett in Ringgit Malaysia which are inclusive of the 16% .
•Room rates are based on per room per night basis.
•Published and internet rates are subject to change without prior notice.
•Online bookings based on internet rates offered are non refundable upon cancellation.
•Manual bookings done via email should be guaranteed with a valid credit card or cash payment made into the hotel’s bank account which shall be advised at the confirmation stages.
•Bookings without guarantee shall not be entertained.
•We accept both MasterCard and Visa Card.
•Promotional rates are non refundable upon cancellation.
•Manual bookings will require a 72 hours written notice for cancellations, failing which one night charge of the total rooms reserved shall be charged to the guest.
•Manual bookings will require a 7 working days written notice for cancellation during our Peak Period, failing which one night charge of the total rooms reserved shall be charged to the guest.
•Charges of total rooms/package reserved online or via email shall be chargeable to the guest in the event of NO SHOW.

Third Adult / Child & Extra Bed Supplement
•For the 3rd adult or child of 12 years of age sharing a room, an extra bed charge of RM 50.00 nett per bed per night with breakfast will be levied.
•There is no charge for children of 12 years of age and below sharing a room using existing bedding, up to maximum occupancy of 2 adults and 2 children/infant